The Best Way to Get There
Seastreak operates the largest high-speed ferries in the US and services thousands of daily commuters and tourists in the New York City, New Jersey, Rhode Island, and Massachusetts regions. They came to us with a problem - their entire digital ecosystem was out-dated, difficult to use, and confusing to users. We conducted an extensive research and strategy engagement then designed and engineered a best-in-class web and mobile experience and ticketing system which resulted in a 200% increase in ecommerce revenue and 40% increase in gross company revenue
Comparing the same sales season year-over-year, the website redesign coupled with the improved user experience for the ecommerce platform resulted in substantial return on investment and improvement across all key performance indicators.
The initial web ecommerce engagement was so successful that over the course of several years we’ve partnered with Seastreak to design and engineer online customer accounts, native iOS and Android passenger apps, native iOS and Android Deckhand apps for their staff, a ferry tracking app, a service alert management system, and much more!